Everything was great, except we wondered why no one called us as head reapriman said he did not have the key to open up the front where the generator was and the problem was a relay or switch had tripped in there. The key was on the key ring, in fact two of them just inside of the front door. You all could have called to ask. So we felt that a lot of time was wasted when if called and found the key it might have been taken care of way sooner. Thus saving us on the bill for time.If necessary we would have gone down to take it to you or find it for you.